Privacy Policy

Effective Date: 25.12.24

Introduction

Baylink Business Pvt Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when using the Saarthi application.

Information We Collect

• Personal Information:
  Name, Store Name, Phone Number, and Password.
• Activity Data:
  Streak submissions, recon data, and leaderboard activity.
• Payment Information:
  Wallet balances, KYC details, and payment methods.
• Device Data:
  Device type, operating system, and app usage statistics.
• Store Data:
  Information about store activities and sales metrics, collected for analytics purposes.

How We Use Your Information

• To facilitate app functionalities, including recon submissions, streak tracking, and leaderboard rankings.
• To process rewards and payments securely.
• To send reminders, updates, and promotional notifications.
• To analyze store data for performance insights and brand analytics.
• To improve the app’s performance and user experience.

Data Sharing

We may share your data with:

• Third-party providers for payment processing and KYC verification.
• Partner brands for promotional tasks and incentive tracking.
• Legal authorities if required by law.
• Baylink Business Pvt Ltd for analytics and performance tracking, including but not limited to sales analysis and strategy development.

Data Retention

• We retain user data for as long as necessary to fulfill the app’s purpose and comply with legal obligations.
• Users may request data deletion by contacting support.

Security Measures

• Data is encrypted during transmission and storage.
• Access to user data is restricted to authorized personnel.
• Third-party integrations comply with industry-standard security protocols.
• Analytics data will be securely processed and anonymized whenever applicable.

User Rights

Users have the right to:

• Access their data and request corrections.
• Opt-out of non-essential notifications.
• Request account and data deletion.

Cookies and Tracking

The Saarthi app uses cookies and similar tracking technologies to enhance user experience, collect app usage statistics, and provide analytics insights.

Changes to this Policy

Saarthi reserves the right to update this Privacy Policy. Users will be notified of significant changes through the app or email.

Contact

For any questions or concerns, contact us at: connect@baylink.in